Case Study #1: Earlham College

"It’s easier for Earlham College of Richmond, Indiana to have their printing done 60 miles away than to do it locally.”

Situation: Earlham College has many print jobs, in various sizes, colors and formats. They need to be able to hand over these orders electronically, receive proofs electronically and feel confident that the jobs will be completed and shipped worry-free.

Challenge: They found their local printers to be unable to consistently handle this variation of jobs in a timely manor and still hold quality and delivery to their standards.

Solution: Earlham is able to electronically transfer small and large orders and receive PDF proofs by e-mail in a timely fashion. Once approved, they know their job will be completed within their standards. They are comfortable knowing this will happen consistently.

What does Oregon Printing do differently?

• Oregon Printing offers electronic order submission for both large and small jobs, with details submitted for each individual job.
• There is a real person at Oregon Printing that knows Earlham and makes sure all the information for each job is accurately entered into the system.
• Once in the system, the order basically flows by itself. When problems are identified at one of the six checkpoints (spelling, color or something that does not make sense), the problem is addressed and the order goes back into the flow.
• By tracking all the jobs in the system and having regular production meetings, the person that looks after Earlham constantly knows what is happening with each of their orders.
• By consistently managing Earlham’s printing and document needs in this manor, Oregon Printing is able to help Earlham control their printing costs and have more time to spend on other demands.

What does Earlham say about it?

“Oregon Printing looks after us and all the details, we don’t want them to ever go away!”