How Do We Do It?

Beside an efficient workflow and great equipment, we utilize what we feel are some pretty unconventional tools..

Order Entry and Job Tracking - Getting it right from the Beginning

It starts when you place an order with us. We have invested heavily in information technology that allows everyone involved with your job to access critical information about your job, From the front office to pre-press to the pressroom to bindery and shipping, everyone who touches your job knows exactly what you expect your job to look like when it's done. We don't rely on word of mouth; we rely on a tested system.

And over time, that system accumulates information about all your expectations. So if you're coming back for a reprint, you can be assured that it will exactly match the last time you had the job printed.

An Involved Team Really Matters

Everyone on our team is empowered to put the brakes on a job if they notice something that isn't the way it should be. Maybe they notice the paper stock isn't what you expected. Or maybe they catch a typographical error - about 20 percent of the jobs we receive have them. Our entire team is engaged in making sure they deliver your job to you exactly the way you expected it to look.

Quality Control: Critical Check Points

Your job will go through a series of six check points before it makes it out the door. At each of these checkpoints, we do a quality analysis. We check your job against our order-entry system to make sure it is shaping up the way you want it to. If something is out of order, we fix it before your job moves on.

Digital Asset Management - It's there when you need it

We have invested in equipment and procedures that will make sure we can always find a copy of your jobs when you need them. We have an extensive archiving and cataloging system that stores multiple copies both on and off premises of all past printing jobs and electronic files. That helps ensure you that reprinting can be done quickly and accurately. It also makes it easier for you to make updates to past projects.

Lean Management

If you are going to be competitive today, you have to run Lean. Learn More.